Terms & Conditions

Please read these Terms & Conditions of service carefully as they are a legally binding agreement between you and KnowRoaming.

By registering, the user agrees that KnowRoaming shall not be liable for any charges incurred by roaming on the user’s mobile service provider’s network. The user agrees that it is their responsibility to verify that they are on the KnowRoaming network while they are abroad. The user also agrees to take responsibility to ensure their device is unlocked.

A refund process is valid under certain conditions. If the user has not scanned the QR code or used the data plan, a refund could be granted.

Should you have any questions or concerns, please feel free to contact us at +1-888-357-7347 or esim@knowroaming.com.